Sylvia was awarded the hero award for November at our Corpus Christi Branch because of her honesty, compassion and service excellence. Sylvia noted a certain situation that was unsettling to in regards to patients safety and care. Without hesitation she immediately reported the unsettling incident to her DON. Due to Sylvia following her professional ethics and compassion for her patients, the agency was able to investigate and correct a problem to avoid harm and improve services to our patients.
On behalf of the agency we appreciate all that Silvia has done for our patients.